Recai Serdar Gemici, CEO and co-founder of Albert Health explains how empowering patients transforms healthcare
The healthcare system is undergoing a profound transformation, driven by technological innovation and a growing emphasis on patient-centric care. As traditional models—where patients are passive recipients of care—fall short of meeting modern needs, a new paradigm is emerging. Patients are now empowered to take an active role in managing their own health, transforming care delivery into a collaborative process.
This shift has been accelerated by the integration of digital technologies. Tools such as AI-based health assistants, wearable devices, and mobile applications are putting healthcare directly into the hands of patients. These innovations provide real-time access to healthdata, personalised care recommendations, and progress tracking. Beyond convenience, they serve as a smart bridge between patients and healthcare professionals. By ensuring timely patient-provider connections and offering structured, actionable data, these tools improve care co-ordination and reduce unnecessary hospital visits.
Proactive patient journeys
The true value of patient empowerment lies in its potential to reshape the entire healthcare landscape. When patients are equipped with the right tools and knowledge, they can better manage chronic conditions, adhere to treatment regimens, and make informed decisions that contribute to long-term wellness. This proactive approach leads to improved individual outcomes and a more sustainable, patient-centred healthcare system.
At Albert Health, we believe healthcare should never be a passive experience. From the start, we have focussed on creating digital solutions that empower patients to take charge of their health journeys in proactive and personalised ways. Since being founded in 2018 in the UK, the company has reached more than 250,000 patients and continues to develop innovative, patient-focussed solutions with the support of strategic investments. Our AI-based personalised coach Albert, for example, provides tailored advice and reminders based on unique treatment plans. Its 24/7 accessibility ensures consistent support, helping patients stay on track and feel in control of their health.
Clinical trials
It’s important to highlight that Albert Health is currently involved in eight ongoing clinical trials utilising our platform across a wide range of therapeutic areas. One of our trials examines the impact of Albert’s personalised coaching on HbA1c levels in patients with type 2 diabetes, aiming to provide robust evidence of our solution’s efficacy. In this randomised controlled trial, patients with type 2 diabetes were divided into two groups: one receiving standard outpatient care and the other using the Albert Health app in addition to their routine care. Results revealed a remarkable 1.07 per cent reduction in HbA1c levels among the app users—a decline comparable to that achieved with some of the most widely prescribed medications for diabetes.
The app provides patients with condition-specific management instructions, aligned with clinical guidelines, that include tasks such as blood glucose measurement, monitoring schedules, and screening for complications based on disease severity. Additionally, patients can engage with an AI-based health assistant, enhancing their knowledge through interactive conversations and accessing resources from the app’s health library. Physicians, on the other hand, can monitor patients’ at-home measurements and send timely messages when necessary. This ensures both effective and personalised care plans. Through Albert Health, patients gain critical self-management skills, while physicians are empowered with data insights to deliver more individualised and proactive treatment.
Pushing the boundaries
Technology, however, is just one part of the solution. Advancing medical science through rigorous research is equally critical. Albert Health collaborates with hospitals, healthcare professionals, and patient organisations to improve care quality and contribute to the broader understanding of chronic disease management and patient empowerment. By integrating research into every step, we ensure our solutions are evidence-based and aligned with the latest advancements in healthcare.
At the core of this effort is our dedicated medical team. They work tirelessly to update clinical protocols, incorporate cutting-edge scientific findings, and guarantee that every innovation is patient-centred and clinically sound. This interdisciplinary approach—uniting healthcare providers, technology experts, and researchers—ensures we meet the diverse needs of patients while pushing the boundaries of what is possible.
The future of healthcare is not just about innovation in technology; it is about empowering patients through collaboration and access to resources. By shifting the focus from reactive care to proactive management, we can create systems that are not only more effective but also more inclusive and resilient.
The healthcare landscape is changing and patients are at the centre of this transformation. By equipping individuals with the tools they need to manage their health, we are not only improving lives but also fostering a healthcare system that values partnership and engagement. Albert Health demonstrates how technology can empower individuals while transforming healthcare systems into more efficient and inclusive ecosystems. This shift is the foundation of a more sustainable, equitable, and effective future for all.
CONTACT INFORMATION